How can we help?
Write to us and we will reply within 2 business days.
Support email
support@gomayz.comTo help us answer faster, include:
- the app name and version (usually in Settings or About);
- your device model and iOS or Android version;
- what happened and the steps that lead to it;
- screenshots or a screen recording, if you can.
Frequently asked questions
How do I restore my purchases?
Open the app, go to Settings and tap Restore purchases. Make sure you are signed in to the same Apple Account or Google account you used for the purchase.
How do I cancel a subscription?
Subscriptions are managed by the store. On iPhone or iPad: Settings → your name → Subscriptions → select the app → Cancel Subscription. On Android: open Google Play → profile icon → Payments & subscriptions → Subscriptions → select the app → Cancel. Deleting the app does not cancel a subscription.
How do I get a refund?
Payments are processed by Apple and Google, so refunds are handled by them. For the App Store, request one at reportaproblem.apple.com. For Google Play, follow the Google Play refund instructions in your order history.
How do I delete my account and data?
You can delete your account in the app settings or send us a request from the web. The account deletion page explains both ways and what happens to your data.
How do I report a bug or suggest a feature?
Email support@gomayz.com with a short description. For bugs, the details listed above help us reproduce the problem.
How do you handle my data?
Our Privacy Policy describes what we collect, why, who we share it with and how to exercise your rights.
Our apps
Our first apps are in development. Their support will appear here after release.
Gomayz